BACK CATALOGUE
Checkout the pitchers from our previous Pitch@RTG events in London 2023 , Sydney 2024, 2025 and 2026.
SYDNEY 2026
SYDNEY 2026
GetEvive
Smart Gambling Support: Introducing Evive Australia
Evive, Australia represents the alchemy found in lived experience and deep clinical and prevention expertise, all combined with savvy tech. The tool (currently available in the US) is being localised for Australian harm mitigation. It is designed for anyone wanting to change how they play, or seek support for gambling harms. Evive Australia assures operators, regulators and people using the tool that they are receiving relevant harm minimisation strategies. Whether someone is thinking about cutting down, or is on a help-seeking journey, Evive is a one-stop shop. It is created by Sam DeMello, a tech specialist who is in recovery from lived experience of gambling harms.
Jay Robinson - safer gambling expert with 20 years experience in Australia harm min - is supporting the adaptation of the tool for an Australian audience, including affected others.
SYDNEY 2026
BNDRY
The AML Compliance platform, tailored to Australia’s pubs and clubs
Australia’s pubs and clubs are under growing pressure to strengthen their financial crime compliance programs under the AML/CTF Act. AUSTRAC’s CEO has raised serious concerns about money laundering risks in the sector, already taking enforcement actions against venues that fall short.
The problem is, most compliance technology is built for banks, leaving hospitality venues struggling with fragmented, costly, and complex systems that aren't designed for how gaming operations actually work.
One of the biggest challenges is automating transaction monitoring. In banking, a transaction is the transfer of value between accounts—but in gaming, it’s far more complex. Clubs and pubs must monitor both carded and uncarded play, where identifying who is behind the activity and assessing their risk becomes difficult. What’s needed is technology that can combine data from gaming systems and in-venue observations, reconcile it to verified member and visitor profiles, screened against the latest watchlists—all in real time.
To meet this challenge, BNDRY has partnered with Cherryhub to build a compliance hub tailored to the industry. Powered by BNDRY’s bank-grade security, the solution integrates directly with Cherryhub to access gaming machine system data, member and visitor data, and floor staff observational data, to automate the daily operational tasks of a robust financial crime compliance program—all in one single operational dashboard.
SYDNEY 2026
Focal Prevent
Expanding Player Protection with ‘Prevent’ Real-Time Risk Identification and Safer Gambling Messaging System
Gambling operators are required to balance entertainment with consumer protection. Teams must identify risk across both carded and uncarded play, act quickly, and maintain accurate documentation — all while navigating complex regulations and competing priorities.
Prevent, Focal’s reimagined player protection technology uses live data to provide proactive support and tailored resources to guests. Purpose-built for land-based operators to prevent gambling harm through early identification, this solution —an upgraded version of Focal’s award-winning ALeRT Bettor Protection System —continues to reach the right customers, with the right message, at the right time, now in real time.
Join Tracy and discover how Prevent:
Expands player protection to everyone who gambles at your venue
Addresses risk early and protects customers with real-time alerts
Reaches customers instantly with automated safer gambling messaging
Monitors carded and uncarded play and provides an accurate picture of risk
Streamlines reporting and compliance for regulatory purposes
Prevent goes beyond identification – it protects and prevents. Developed from over 30 years of global gambling research, it combines the precision of behavioural data with the reality of venue operations to deliver measurable impact.
SYDNEY 2026
LivOn Productions
Assist: The Missing Player in Safer Gambling — Empowering Supporters to Stop Harm Before It Spirals
Most gambling-harm prevention models focus on operators, regulators, and people who gamble. The group with the most day-to-day influence — family, friends, partners, and coaches, collectively “supporters” — is still missing from the picture. Supporters notice risks early, absorb emotional and financial impacts, and often intervene long before services do, yet remain largely unseen and unsupported.
Anita argues that meaningful harm reduction requires elevating this overlooked pillar. Her book Assist was written to close that gap, offering practical, evidence-informed guidance drawn from behavioural science and her lived experience as the spouse of someone experiencing gambling harm.
In her Pitch! session, Anita explores:
The role of supporters
Why supporters are the most accurate early-risk detectors and the most motivated influence in someone’s recovery.
Tools that make a difference
Communication approaches, boundary-setting strategies, and early-risk identification methods that help supporters act effectively without compromising their wellbeing.
How the sector can respond
Steps regulators, operators, and community services can take to integrate supporters into harm-prevention systems and build more human-centred pathways to help.
This session positions supporter empowerment as the next frontier in harm minimisation — a shift that enables earlier intervention, more effective protection, and a safer, more compassionate gambling environment.
SYDNEY 2026
Angel Australia Pty Ltd
Angel Smart Gaming Table real, accurate gaming data for player protection
Poker machines are awash with accurate data from which property managers can make decisions to protect their players from harm. From the beginning of table gaming, operators have been largely reliant on data from the observations and manual recording of dealers and supervisors the accuracy of which is not so reliable and therefore poor for any proper decision making. Angel has developed and installed in Casinos a Smart Table technology solution using video assisted artifical intelligence software that provides absolutely accurate granular level data about individual players game play including, buy ins, time at table, bets placed, win /loss across all tables and all betting sessions all history. Finally, accurate data that operators can rely on for their harm minimisation and regulatory compliance needs.
SYDNEY 2026
Mindway AI
Mindway AI, The virtual psychologist approach to understanding player risk distribution.
In this session, Mindway AI discusses the use of advanced analytics informed by gambling harm expertise. The session will explore how operators can use data-led tools to identify and respond to risk, the importance of an accurate proxy and some of the pitfalls associated with traditional methods.
SYDNEY 2026
Responsible Gambling Council
Future‑Proofing Play: The RG Check Advantage
RG Check is the industry’s leading independent responsible gambling accreditation, trusted globally as the gold standard for evaluating and strengthening player‑protection practices. Built on evidence‑informed standards and over a decade of international assessments, RG Check gives operators a clear, actionable roadmap to elevate harm‑prevention, transparency, and player wellbeing. For an audience driving regulatory innovation, RG Check demonstrates how robust, data‑driven safeguards can scale with emerging technologies and evolving gambling environments. Its accreditation empowers operators to differentiate themselves, build trust, and future‑proof their platforms—advancing a safer, more sustainable industry as the regulatory landscape accelerates.
SYDNEY 2026
PaySafeGo
A purpose-built AML/CTF solution for gaming venues
PaySafeGo (PSG) is a RegTech startup and strategic spin-off from RedeemX, built on more than 20 years of experience in the Australian gaming and hospitality industry, integrating with most major loyalty and CMS platforms. PaySafeGo is a separate business dedicated exclusively to AML/CTF compliance. It carries forward the same values, expertise, and trusted team now focused specifically on regulatory technology.
In today’s data-privacy–driven and cyber-threat–intensive environment, reducing the number of systems handling sensitive information is not just operationally efficient — it is sound risk management. A single, integrated platform lowers exposure points where data can be lost, misrouted, duplicated, or compromised. Fewer integrations mean fewer vulnerabilities, stronger data integrity, and clearer accountability.
A well-designed RegTech solution should not simply add cost; it should streamline compliance. By automating data capture, monitoring, and escalation workflows, venues can manage by exception rather than by manual effort. PSG enables organisations to minimise operational overhead, reduce compliance risk, improve accuracy, and retain control over key decisions — delivering efficient, confident, and cost-effective AML/CTF management.
Pitch! Advisory Council 2026
Keith S. Whyte, Founder & President, Safer Gambling Strategies LLC
Matt Allan, Solutions Architect, AWS
Ben Blaschke, Managing Editor, Inside Asian Gaming
Peter ter Weeme, GM, Safer Gambling, The Star Entertainment Group
SYDNEY 2025
SYDNEY 2025
Effective Regulation Through Innovative Technological Solutions
An introduction to the latest technological solutions and services to help regulators monitor and control gambling markets. Through Sportradar's Central Regulatory Platform, regulators will enjoy greater efficiency, cost savings, effectiveness of regulators' internal processes, and insights into safer gambling and fraud detection.
SYDNEY 2025
Data Sharing and Smart Insights to Revolutionise Safe Gambling
Customers across Australia are often placing bets across numerous providers and all times of the day. Tabcorp, Sportsbet, Neds, Ladbrokes, pokies, casinos, etc. Regulators take the role of minimising harm and enabling safe gambling habits very seriously however are hampered by the data available to understand how customers are behaving, particularly having no view of customers across providers.
As AWS has customers across the gamut of Betting and Gaming providers both in Australia and worldwide we have a unique opportunity to help build a data infrastructure between providers and regulators to privately, anonymously and safely share data and provide insights, analytics, and behaviour of Australia's Betting and Gaming users to create a safer, coordinated and more transparent industry.
SYDNEY 2025
AI powered revolution: transforming financial crime operations
Autonomous agents transform today’s operations and financial crime business processes and workflows can be automated with collaborative autonomous or semi-supervised AI agents.
See the potential of using a platform that provides pre-built agents and “Bring Your Own” Agent capabilities.
Autonomous Agents are systems that reason, make decisions, have a memory to learn, and take actions without direct human intervention. They’re powered by large language models (LLMs) with domain and company specific knowledge, they use tools such as databases, perform web searches, and write and execute code to enable data aggregation, analytics, and content creation.
Imagine a new age of multi-agent environments, where two or more agents communicate and work together to solve more challenging and complex problems. Each agent has specialised skills, knowledge, and tools and can be deployed in parallel. And your key resources move from activity to risk management and guide the agents to consistent and quality outcomes.
And moving beyond financial crime - train agents with written policies, examples, and training material that you would use to train employees.
We are developing and validating Agents with lighthouse customers. Come to discover an opportunity for co-development and transform your operations.
SYDNEY 2025
Bet Well is a free tool crafted by experts at the University of Sydney based on real feedback from punters. Ever wished you could see all your betting activity in one place? That's exactly what Bet Well delivers. Take control of your betting game. No more juggling multiple accounts or wondering about your true position. Just upload your betting statements and instantly get a clear picture of your wins, losses, and overall performance across all operators. Test your betting knowledge with entertaining quizzes and use our simple tools to set and stick to your preferred monthly limits.
Professor Sally Gainsbury, presenting Bet Well at Pitch!, explains: "Whether you're a casual punter or seasoned player, Bet Well puts you in the driver's seat. You get a complete view of your betting activity, making it easier to bet exactly how you want to. Early users are already telling us how much they value having a straightforward way to track their play and manage their budgets.
SYDNEY 2025
GO - Focal's Gaming Floor app to guide safer Gambling Interactions
This pitch will showcase how "GO", the new on the floor app, supports Focal’s data-driven risk identification system. The app enables staff to identify players at risk in specific venues. It also offers gambling operators effortless access both to risk and guest interaction data across various mobile devices.
SYDNEY 2025
Focal Assist - Safer Gambling Resource for Australasian Gaming Providers
Focal Assist is your go-to “edutainment” platform, offering an interactive website filled with digital gambling resources that resonate with player needs and assists those at all levels of play, regardless of whether they are experiencing harms.
For players identified as at-risk, whether in venues or online, we provide QR codes on business cards or via text messages. These codes lead to essential harm minimization strategies and helpful resources.
This product also addresses a crucial gap in current educational materials by emphasizing prevention through informed play.
SYDNEY 2025
Dr Anastasia Hronis will speak about her latest book The Dopamine Brain, published in September 2024 with Penguin Books.
The book unpacks the neuroscience behind addictions, and specifically highlights the role that dopamine plays in the development and maintenance of addictions. This Pitch will take listeners through a process of understanding the neuroscientific underpinnings of addictions, and suggest way to make efective behavioural changes.
SYDNEY 2025
Stay Ahead of the Game: Be the Hunter, Not the Prey in Cybersecurity
The gaming industry's explosive growth has made it a prime target for cyber threats, with vast amounts of sensitive user data, valuable virtual economies, and unique intellectual property at stake. As cybercriminals exploit vulnerabilities in gaming platforms, the need for cybersecurity readiness and awareness has never been more critical. Threats such as account hijacking, DDoS attacks, and virtual asset theft disrupt gameplay and lead to significant financial losses, reputational damage, and legal challenges for companies. Proactive strategies are essential to safeguarding players and gaming ecosystems against these ever-evolving risks.
To stay ahead in this fast-changing cyber landscape, gaming companies must establish robust cybersecurity frameworks. This includes conducting risk assessments, leveraging threat intelligence, and implementing comprehensive incident response plans. Collaboration with industry stakeholders is equally crucial to reinforce defence mechanisms. Moreover, cultivating cyber awareness among employees and players is key, empowering them to recognize threats, avoid phishing attempts, and embrace responsible online behaviour.
With global regulatory requirements tightening, compliance with data protection standards has become a cornerstone of risk management. Gaming companies that prioritize cybersecurity readiness and foster a culture of awareness can ensure the protection of their users, assets, and reputation. Ultimately, the industry's success lies in its ability to secure the virtual realm and outpace cyber adversaries, proving that in this game, being the hunter, not the prey, is the only winning strategy.
The Judging panel
SYDNEY 2024
SYDNEY
Jade ThirdEye is a secure SaaS anti-money laundering solution, leading the way for regulated businesses facing the challenge of fighting financial crime. Since its inception in 2012, Jade ThirdEye has become a leader in AML/CTF technology, purpose built to automate transaction monitoring, customer screening, AUSTRAC reporting and AML case management for hundreds of organisations across the globe. Striking a balance between robustness and flexibility, Jade ThirdEye is a simple yet powerful AML/CTF compliance tool that helps reporting entities comply with confidence in a cost-effective way.
SYDNEY
Our contactless access control solution using Palm Vein Technology (PVT) makes swipe cards, key codes and passwords relics of the past. The ATLASS access control system is a biometric authentication solution that can be used to provide maximum security for restricted areas, user identification for any purpose, and time and attendance reporting. More accurate than any other form of identity management and super-quick to use. Great for clocking on and off for work – but this application can also manage any task that requires knowing who is where, and when.
SYDNEY
FIRESIDE CHAT WITH TRACY SCHRANS: Unleashing the Potential of Data-Driven Prevention: A Game-Changer in Risk Mitigation
This fireside chat will see Tracy Schrans, President of Focal Research Consultants, discuss 30 years of constant innovation in data analytics and applied research and programming to answer the question: how can the field move data analytics and player protection toward also PREVENTING gambling harms in the first place?
This session will share evidence-based, real-world findings into the opportunities this data-driven Game-Changer has for all stakeholders.
SYDNEY
Our secure browser-based platform is able to automatically ingests customer information to provide you with a holistic customer view across multiple touchpoints of your business.
Through the support of groundbreaking AI technology, you can understand customer behaviour and predict what they are likely to want next, and when!
This knowledge enables you can identify target audiences for specific marketing campaigns (repeat purchases, special events, churn prevention), and use the Apteco platform to instigate personalised multi-stage, omnichannel campaigns to reach and inform specific customers, and encourage them to revisit a venue or product.
In our pitch we will discuss how you can leverage Apteco to identify the right demographic and encourage repeat visits to a venue for special events, food, and beverages.
SYDNEY
The Critical but Overlooked Safeguarding Tool
Customer-interacting employees are pivotal in implementing responsible gambling programs. At the same time, employee problem gambling and mental health/addiction vulnerabilities continue to go under-acknowledged in the sector. This pitch! explores the potential of addressing employee wellness needs as a critical driver of promoting safer gambling and improving safeguards for all.
SYDNEY
The lucrative nature of the gambling market attracts many, including money launderers, fraudsters, and other financial criminals. How do you keep hefty regulatory penalties and fraud losses at bay?
Hear from George NP, Head of Business Development APAC at Sumsub, a full-cycle verification solution aimed to create a safe, accessible, and inclusive digital world. He will be sharing some of the key industry trends regarding sophisticated fraud tactics and steps you can take to prevent fines, financial losses, and reputational damage.
SYDNEY
An affordable, systemised, and effortless mobile and desktop approach to managing risks associated with problem gambling and AML/CTF in venues. The cherrycheck® compliance app enables quick, easy logging of incidents, observations and conversations, automating the Gaming Incident Register and protecting venues from expensive compliance breaches while supporting industry best practices. Designed by gaming industry professionals to ease the burden of compliance, manage risk and reinforce advanced staff training. Fully integrated with gaming systems with live session time alerts and indicator suspicious transactions. Now includes digital Responsible Service of Alcohol (RSA) registers and Facial Recognition alerts for excluded customers.
SYDNEY
GLI and our breadth of service. GLI Globally is at the forefront of technology, new technology and regulatory issues – such as the use of AI in wagering. We have 35 years of experience and knowledge built across over 700 jurisdictions world wide. Many in the industry know GLI as expert in Land Based, EGM testing and compliance – as global leaders in the industry. GLI also takes our expertise to regulatory, compliance and advisory roles across Online Wagering, iGaming, Systems Testing, Lotteries, and Regulatory Advice services.
LONDON 2023
LONDON
SG:certified understands the unique challenges gambling operators face when it comes to staying compliant with ever-evolving regulations. That realisation was the inspiration behind our efforts to build a one-of-a-kind compliance platform designed around a comprehensive suite of services that help operators meet all their necessary requirements while uplifting industry standards and improving regulatory outcomes. Our platform was created as an all-in-one solution for operators and regulators alike.
LONDON
Armalytix a leading data intelligence firm is all about making it simple for gambling operators to spot the customers they shouldn't be dealing with and providing technology solutions to ensure the necessary checks are fast, effective and low friction - enabling firms to be the best at what they do and ensuring the costs of compliance are lower than the financial and reputational risks.
LONDON
ClientScan a specialist face detection and recognition company innovates and simplifies how operators can recognise and protect gamblers who have chosen to self-exclude from placing a bet on-site. Robin Paine and Laura Bedborough will show live how the retail self-exclusion process detects, in less than a tenth of a second with an accuracy rate of over 99%, the self-excluded gambler and sends an alert.
LONDON
SQR is a free-to-use digital identity app and Know Your Customer (KYC) / AML Compliance tool that solves the pain of businesses and individuals alike. For businesses, SQR provides a secure and reliable way to verify the identity of their customers, reducing fraud and improving the customer experience. For individuals, SQR provides a convenient and secure way to manage their digital identity, protecting their privacy and giving them control over their data.
LONDON
This quick-fire session delves into the world of certification and compliance, and provides insights into the latest regulatory developments and cutting-edge technology. Led by Devon Dalbock, GLI’s Chief Operating Officer, EMEA, participants will learn about why regulation is important, why regulators should only accept certifications specific to their jurisdiction, and what the post-pandemic landscape requires from regulators. The pitch will explore successful approaches adopted across various jurisdictions, enabling them to implement innovative strategies within their own organizations, and offers valuable takeaways for attendees.
LONDON
AXES.ai, founded over 10 years ago, provides real-time actionable intelligence, cashless, and enhanced player engagement solutions to clients in more than 40 countries. The AXES ingenuity lies in the potency of real-time, fine granular data. The Cloud Big Data set is accessible 24/7. It empowers correlations between functionalities and applications to interact seamlessly to make real-time decisions, enhance player protection, and boost performance. By leveraging the strength of artificial intelligence, AXES.ai seeks to make the Land-Based Gambling Industry safer and more fun by analyzing patterns and recommending actions to empower the elimination of addiction and curtailing money laundering activities.
LONDON
United by a shared purpose to educate and empower people, Better Change work as part of the regulated gambling industry to build confidence and expertise in people who want to build great careers in an industry they are as proud to work in as we are ourselves.
Better Change represent the majority of people who gamble. Positively reinforcing the behaviours that keep gambling enjoyable and safe, whilst being cognisant of the issues that gambling can cause. Providing support to those for whom gambling has become harmful and protecting against the consequences of further escalation of harm.
LONDON
BetBlocker is a RET charity that provides a free tool to assist individuals with gambling concerns. With the capability to block access to over 85,000 gambling sites and 1,500 gambling apps, it's a trusted ally for thousands aiming to manage their gambling habits. Relying on a frequently updated database of gambling-related web addresses, BetBlocker ensures user privacy, requiring no personal data transmission or external storage. It stands as a secure and confidential beacon in the realm of safer gaming.